NT Maritime Partners with Princess Lodges and Westmark Hotels to Modernize Communications Across 9 Alaskan Hotels
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NT Maritime Partners with Princess Lodges and Westmark Hotels to Modernize Communications Across 9 Alaskan Hotels

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NT Maritime Partners with Princess Lodges and Westmark Hotels to Modernize Communications Across 9 Alaskan Hotels

Published on September 25, 2024
 at 01:09 EDT
Source: NT Maritime

Also deployed at several office locations and transportation centers

NT Maritime, formerly known as netTALK Maritime, is proud to announce a strategic partnership with Princess Lodges, a division of Princess Cruises, and Westmark Hotels, a subsidiary of Holland America Line, to revolutionize communication systems across Alaska. This partnership represents a major step in modernizing and unifying their technology infrastructure with cutting-edge, next-generation solutions.

Under this multi-year agreement, NT Maritime has upgraded the existing PBX systems, deploying and managing a state-of-the-art unified communications platform across all properties. The project covers more than 4,000 extensions, distributed across guest rooms and offices, spanning nine hotels and approximately twenty office locations throughout Alaska and Canada.

Staff and guests will enjoy an enhanced suite of in-room communication options, including the ability to schedule housekeeping, order room service, and set alerts for when the Northern Lights appear—allowing them to fully appreciate Alaska’s natural beauty from the comfort of their balconies.

Additionally, an upcoming update will equip hotel staff with high-quality voice communication, full-featured chat messaging, and other advanced management tools via a dedicated mobile app. This ensures seamless, unified communication across all hotels, transportation hubs, and data centers.

NT Maritime’s extensive experience in delivering advanced communication systems to ships at sea made it the perfect partner for this ambitious project. The same level of sophisticated, user-friendly communication technology successfully implemented in maritime environments will now be available to both staff and guests at these land-based properties.

“With the challenging Alaskan winter conditions, our proven technology and expertise in deploying communication solutions in demanding environments, such as cruise ships, positioned us as the ideal choice for this deployment,” said Garry Paxinos, CTO & CAIO of NT Maritime.

This partnership underscores NT Maritime’s commitment to providing innovative communication solutions that enhance the guest experience and streamline operations, no matter how remote or challenging the environment.

About NT Maritime

NT Maritime serves as a leading communication intelligence and IT Solutions provider, specializing in the development and operation of mission-critical communications networks. Additionally, it offers Low Earth Orbit Satellite connectivity, location services, contact tracing and access controls, and cutting-edge telehealth technologies tailored to the global maritime industry.

About Princess Lodges

Princess Lodges, a division of Princess Cruises, the largest cruise and tour operator in Alaska, is responsible for Alaska Land Tours and the land portion of Cruisetours. Founded in 1972 and headquartered in Seattle, Washington, the company offers a wide variety of Alaska land tours and Alaska train tours in conjunction with Princess’ Alaska cruises, providing visitors with the best ways to see the majestic “Land of the Midnight Sun”—by land and by sea. Princess also owns several luxury railcars known as Princess Rail.

About Westmark Hotels

Westmark Hotels is a subsidiary of Holland America Line, with lodgings strategically located along the Alaska Highway and near major tourist destinations. Their collection of hotels and inns set the bar for Alaska and Yukon hospitality, helping to ensure that every guest’s visit to Alaska is just right.